Most websites start fine. Then business grows, issues are plastered over with quick fixes but the cracks continue to appear. An unmanaged website is a silent liability. It's not a matter of if something goes wrong. It's when. And when it does, the cost isn't just the repair bill, it's the lost revenue, the damaged credibility, and the time you'll never get back.
Kukoo is the partner that solves problems. Creative that earns you a seat at bigger tables. Strategy that tightens your sales flow and cuts friction from your processes. Our support can proactively improve your business. We build, support, and scale the websites behind ambitious businesses, so you can focus on what you do best.
Fix > Steady / Secure / Scale
Every plan protects your website. The difference is how much peace of mind you want and how hard you want your website systems to work. Any plan can be further augmented with discounted support hours.
A
Fix
Urgent fixes, site recovery, performance issues, broken functionality
01
steady
your website doesn't become the emergency that derails your week
02
Secure
A website that is stable, monitored, protected and never quietly underperforms
03
Scale
Your website actively contributes to growth without you lifting a finger
life is better together
A managed plan protects and improves a healthy website. But if the foundations are already compromised with slow performance, security vulnerabilities, broken functionality, or bloated code, you're paying monthly to maintain problems, not prevent them. We fix the website first or create an action plan so your ongoing investment goes towards growth, not damage control.
The outcome
Your website doesn't break, get hacked, or become the emergency that derails your week.
Who this is for: Businesses who need the foundations handled. You're not looking for optimisation. You just need to know it's not going to fall over.
What you're protected from
- Security breach or hack. The average UK SME breach costs £8,500–£25,000 in recovery, lost business, and reputational damage.
- Site downtime from failed updates. Average 1–3 days offline means lost leads, lost sales, and panicked calls to whoever will answer.
- Emergency repair (no retainer). £500–£1,500 per incident, often with 48–72hr wait times.
- Corrupted site with no backup. Full rebuild. Average £3,000–£10,000. Weeks of delay and lost sales.
- Expired SSL or plugin vulnerabilities. Google warnings scare off visitors and trust evaporates.
What Changes
Software and server updates handled
Daily security scans and threat neutralisation
Daily backups with recovery option
Reactive support when something breaks
What Does NOT Happen
No proactive improvements
No performance monitoring
No strategic input
The Bottom Line
You're not paying for hours. You're paying to remove the risk of a single incident that would cost 3–10x more than a full year of this plan.
The outcome
Your website is stable, monitored, and actively protected — and you've got complete peace of mind because someone's watching before things go wrong.
Who this is for: Businesses who depend on their website for leads or revenue. You can't afford for it to quietly underperform or suddenly break at the worst possible moment.
What You're Protected From
Everything in Tier 1, plus what it costs you without proactive monitoring.
- Slow page speed that remain undetected. Every extra second of load time costs you 7% in conversions. That's often hundreds of lost leads every year.
- Broken forms or checkout flows. Often unnoticed for days or weeks. Every hour it's broken is revenue walking away.
- Plugin conflicts after updates. Site functionality breaks silently. You only find out from a customer complaint.
- Poor Core Web Vitals. Google ranks you lower. Competitors with faster sites take your traffic.
- No visibility into site health. You're flying blind. Problems compound until they become emergencies.
What Changes
Everything in Tier 1 plus
Proactive performance monitoring.
- Issues caught before they cost you.
- Quartertly health reports. You see what's happening without logging in
- Faster response times because when it matters, speed matters
- Updates tested before deployment. No more "the update broke the site"
What Does NOT Happen
- No conversion optimisation
- No strategic recommendations
- No ongoing UX or content improvements
The Bottom Line
You're not paying for more tasks. You're paying for problems caught in the monitoring, not in a customer complaint. You're buying back the headspace you're currently spending on worry.
The outcome
Your website actively contributes to growth. More leads, better conversion, stronger credibility, all without you lifting a finger.
Who this is for: Businesses investing in marketing who need the website to perform, not just exist. You're scaling, and the website should be pulling its weight.
What You're Leaving On The Table Without This
Everything in Tier 2, plus:
- Unoptimised conversion rate. Industry average is 2–3%. Moving to 4–5% doubles your leads from the same traffic.
- Friction in your sales flow. Confusing navigation, weak CTAs, slow forms. Every friction point leaks revenue.
- Manual processes that could be automated. Staff hours burned on tasks your website should handle.
- No strategic input on your digital presence. You're guessing. Competitors with advisors are not.
- Stale content and outdated design. You look smaller than you are. Prospects choose the competitor who looks sharper.
- Wasted ad spend. Sending paid traffic to underperforming pages burns budget. 20–40% of ad spend is often lost to poor landing page experience.
What Changes
Everything in Tier 2 plus
proactive UX improvements. We spot friction and fix it.
- Conversion and sales flow optimisation. More leads from the same traffic
- Process automation. Streamlined lead flow, fewer manual tasks
- Strategic input. Monthly recommendations tied to your business goals
- Priority execution. Improvements happen fast, no separate quote needed
What Does NOT Happen
This isn't a full redesign or rebuild. It's continuous, compounding improvement
The Bottom Line
You're not paying for hours. You're paying for upside. Every improvement compounds. Every friction point removed is revenue recovered. This tier turns your website from a cost centre into a growth lever and the ROI shows up in your pipeline, not just your analytics dashboard.
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Security support |
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Emergency repair |
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Downtime monitor |
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page load improved |
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Broken forms/user flows |
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Strategic input |
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Conversion optimisation |
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Your headspace |
Occupied by worry |
Freed up |
Fully freed up |
Focused on growth |
TRANSFORMING web
INTO ASSETS THAT ACTUALLY WORK FOR YOU
When are we going to discuss how Kukoo can help you scale?
Motion Graphics
VELOCITY - MOTION GRAPHICS & VIDEO
OUR WORK SPEAKS FOR ITSELF
From startups to national brands, we’ve built plenty of success stories.
PHONE NUMBER
+44 333 050 1245
Web Design
HORZION HUB - WEBSITE DESIGN
Social Media
BLOOM & BLISS - SOCIAL MEDIA CAMPAIGN
PACKAGING DESIGN
LUXE HAVEN - PACKAGING DESIGN
I recently had the pleasure of working with Kukoo Creative to create a logo for my new business venture. The entire process was an absolute delight, and I am thrilled with the end result. Bo and his team demonstrated creativity, professionalism, and excellent communication skills throughout the process. I wholeheartedly recommend their services.
Fantastic, professional and friendly service throughout the whole design process. Bo has been an absolute delight to work with. He took the time to understand my business and the final logo designed far exceeded my expectations. Have been so impressed, I’ve asked Bo and his team to help me design my website! Highly recommended.
Kukoo are our one stop shop for all our creative and design needs. They are superb in every way. Stunning designs, efficient service and great value. They have helped us with branding including logo design & website and more recently everything conference related.
IT'S DEAD EASY TOO
We make the process as easy as can possibly be. One step for you. Three steps for us.
01
CONTACT
YOU DESCRIBE THE ISSUES YOUR BUSINESS IS FACING
02
PLAN
WE SUGGEST A RANGE OF POTENTIAL SOLUTIONS
03
DELIVER
WE DESIGN, BUILD AND ITERATE UNTIL PERFECT
04
SUPPORT
WE CONTINUE TO SUPPORT AND IMPROVE YOUR BUSINESS
ANSWERS TO YOUR BURNING QUESTIONS
How much does a logo/visual identity cost?
There are two sides to this. Firstly, the financial cost to you to carry out the work. This will range from £50 up to £750+ depending on the level of service you require. You will find cheaper options, and you will certainly find more expensive options. We are the goldilocks price bracket… juuuust right. We pride ourselves on serving small businesses like you with arguably the best value logo design available online. Bespoke design every time by qualified UK designers, and unlimited revisions (we rarely need more than a couple!) for your complete peace of mind.
More importantly, what is the opportunity cost? What will it cost your business in missed potential if you don’t get it right? If it doesn’t connect with your target audience? That is certainly going to be far higher than our top end. Your visual identity matters. Play safe, work with Kukoo.
How long does a logo design project take?
Our projects are usually wrapped up and finished within 3-4 weeks. We request 5 days for mood boards, 10 days for concepts and roughly 2 days per round of revision requested.
Can it be done quicker? Yes. If you have a tight deadline then let us know in advance and we’ll do our best to expedite the process.
Why do you take this long? We don’t use stock images, AI or logo generators. You’re paying for the full attention of a professional designer to sit, think and iterate until they have a range of top-notch options for you to choose from. Creativity is a balance of talent and process, and process takes time. Have you ever drawn or written something, thought it was brilliant, then come back to it next day just to throw it straight in the bin? Us too! We add ‘reflection periods’ to our process to eliminate those instances so you only ever get the best of our work.
Can I provide input during the design process?
Absolutely! We encourage collaboration and value your input throughout the design process. Your feedback helps us ensure that the final logo design aligns with your vision and meets your expectations.
What if I don't like any of the designs?
TLDR: We’ll work with you until you’re happy.
Of course this happens from time to time. Any designer, studio or agency that says otherwise is not being truthful. What matters is how the situation is handled, right?
Kukoo have developed a very effective process that ensures 95% of projects run smoooothly. It means we have a little bit of extra time banked for when a project doesn’t deliver as we expect. We are more than happy to work until the issue is solved. Our unlimited revisions guarantee means you will walk away from the process with designs you love.
You can also help reduce the chance of this happening. Design is a collaboration. The single most important aspect of the process is a solid brief. Throw as much information, thought and brain fart at us as you possibly can. It helps us understand you, your business and your audience.
who owns the designs?
As soon as you pay your final balance, you own your designs. We reserve the right to use the designs in our portfolio and marketing material unless agreed otherwise.
How does billing work?
We request a 50% deposit before beginning any work. Once designs are approved we will request the balance before delivering the final files.
You will receive invoices for any payment requests. You have the option to pay by bank transfer or card.
We do also accept some major cryptocurrencies. Please ask for further details.
What file formats will I receive?
You receive vector files and bitmap files in your finals folder. Typically these include .ai, .eps, .svg, .png and .jpg.
You also receive a range of colourways and icon files.
We send a ‘Files Explained’ pdf with your finals folder so that you can full understand the importance and use of each file type.
There will likely be files you won’t be able to open. Keep them! Professionals may well ask for them later down the line.
How does Kukoo handle feedback and revisions?
UNLIMITED revisions! Nice. Generally we don’t require more than 2 rounds of revision but the guarantee stands.
All we ask is that you are constructive with your feedback.
What is a logo design?
A logo design is a visual representation of a business or organization. It typically consists of a combination of symbols, icons, text, and colours that convey the identity and values of the brand.
Why is a logo important for my business?
A logo is essential for brand recognition and differentiation in the market. It serves as the face of your company, appearing on your products, marketing materials, website, and more. A well-designed logo can help establish credibility, evoke positive emotions, and make your brand memorable to customers.